LACOSTE Corporate

IT Support F/M

IT Support F/M

  • Contrato permanente
  • Tempo integral
  • Pelo menos 5 anos de experiência
  • Ensino Secundário/12º ano
  • Tecnologia da Informação

Cross Cultures Move As One

Missão

At Lacoste we are proud of our heritage, and driven by passion, team spirit, and sense of belonging, we are constantly on the move to build the future. We are excited to invite you to undertake and leave their mark in our fastmoving environment. 

​Role Overview: As a IT Support, you will be a vital contributor to our continued success and advancement. Your expertise and passion will play a key role in shaping the future of ou IT Department and driving it to new heights.

What will you do?

•         Support L1/L2 in HO and store. Scalation to external company and corporate when is needed.  

•         Management of all the IT hardware & software licenses (setting up, installations and maintenance)

•         Guarantee relationships between company departments and stores for a good grasp of the development of the IT system. User training.

•         Maintain the IT system, connectivity and equipment used by the company at points of sale.

•         Maintain regular meetings with the team to clearly understand objectives and follow all the projects & pending tasks.

•         Liaising with vendors and 3rd parties to resolve hardware and software issues.

•         Update and manage asset register

•         Work with the opening/refits of the local Lacoste stores and partners and, occasionally, other EMEA countries 

What do we need?

  • Knowledge of Windows Systems - deployment, administration, configuration, troubleshooting, maintenance in an enterprise environment 

  • 1+ years hands-on technical experience administering Microsoft Windows at an enterprise level. 

  • Demonstrated experience in networking and SaaS platform administration (like Office365) 

  • Ticketing tools (Service Now, Zendesk, Jira) 

  • Analytical skills  

  • Excellent Verbal and Written Communication Skills in English & Spanish. 

  • Full Spanish Driver license 

Amazing if you have .. 

  • Microsoft Certifications  

  • CISCO Certifications 

  • Retail Business Experience 

  • French language knowledge 

What do we offer? 

HEALTH & WELLNESS Life insurance. Organic fruit every Monday. Tea and coffee in the office. Parking. WORK-LIFE BALANCE Flexible Remuneration Regime in childcare, transportation and food. We offer flexible working hours and the option to work remotely 1 day a week. SELF DEVELOPMENT Team building events. Access to training content. Own library, with very diverse contents. Opportunity to participate in our Scholarship Program. Volunteer Programs 

Perfil

Beyond skills, we are looking for passionate personalities who embody the company's values: 

- Play as One team: We include everyone and show respect towards everyone. We play collective and are committed to team’s work. 

- Play with Elegance: We treat others with fair play and humility and show the example. We also are sincere and foster the feedback culture.

- Play by Daring: We have the courage to speak up, experiment and take initiatives to explore new opportunities

- Play with Tenacity: We persevere, we find alternative solutions and constantly seek continuous improvement, learning from our failures.

Competências

Analytical Skills
Excel