Summary:

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and the Kooples (http://mf-brands.com/).

Job Description

This position provides support to the Account Manager(s) to successfully achieve and surpass the sales and profit objectives of the wholesale sales team. This individual will assist the AM during all sales campaigns, and daily tasks to drive the business, and will be a key support contact for accounts. This role requires a self-starter, with strong problem solving abilities and excellent communication skills.

**Please note: This is a temporary position to provide coverage during an employee leave period.**

Sales Support & Customer Service

• Assist wholesale clients with inquiries and provide product information.
• Maintain strong relationships with existing customers and identify potential leads.
• Prepare sales support tools and presentations for market and in-season needs.
• Assist in maintaining and updating customer database and sales records.

Order Management & Operations

• Process and track wholesale orders, ensuring accuracy and timely delivery.
• Coordinate with inventory and logistics teams to fulfill orders.
• Manage order entry, PO tracking, and order book adjustments (closing/extending/moving orders).
• Monitor delivery status reports and communicate updates to sales teams.

 Systems & Reporting

• Maintain key systems: NuOrder and Salesforce setup and updates.
• Generate and distribute reports: open orders, ETA reports, and weekly status updates.
• Responsible for account setup and maintenance, RA/Credit processing, and sample order coordination.

 Administrative Tasks

• Handle invoicing and payment processing.
• Assist with scheduling meetings and preparing reports.

Process Improvement

Evaluate operational processes and collaborate with cross-functional teams to implement improvements.

Requirements/Qualifications:

• Previous wholesale experience preferred.
• Strong computer skills required – Excel, Word QRS, Outlook, and Access Orli experience a plus.
• Excellent communication skills needed.
• Individual must be a team player, outgoing, well organized, and able to prioritize assigned tasks.
• Passionate about product and selling.
• Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds.
• College Degree required.

 

Core Values and Traits:

Play as One Team:

• Showing respect towards everyone
• Commitment for the team’s work and decisions

Play with Elegance:

• Striving for excellence
• Treating others with fair play and humility

Play by Daring:

• Having the courage to speak up, experiment and take initiative
• To explore new opportunities

Play with Tenacity:

• Constantly seek continuous improvement
• Learning from our failures

 

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* This job description is not intended to be exhaustive.  They can be changed orally or in writing at any time by the discretion of management.  We as Lacoste associates must always ensure that all functions of our position are represented with our core values being: Accountable, Collaborative, Caring and Audacious.  

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