Cross Cultures, Move As One
About the role
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and The Kooples (https://mf-brands.com/).
Responsibilities:
- Lead by example delivering top class service and understanding customer needs.
- Understand the customer's needs and deliver top class customer service
- Create customer loyalty and stay connected
- Support and respect your fellow crocodiles
- Embrace high standards of visual excellence
- Be a brand ambassador every day and guarantor of the brand image
- Apply the Lacoste Sales steps
Reward and Benefits:
- Competitive Commissions Scheme
- 28 days annual leave entitlement inclusive of bank holidays
- Up to 65% off Lacoste products
- Employee Assistance Programme
- Uniform Allowance
Profile
-Experience within the Fashion/Luxury sector
- Focused on products, sales and premium customer service
- Dynamic approach, like to work in a team
- Performance and results-oriented
- Committed to apply LACOSTE’S values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)
- Honest with a can-do attitude
- Patience, with the desire to help others
- Knowledge of one or more foreign language(s) is a plus for this position