Summary:

 

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and the Kooples (http://mf-brands.com/).

 

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Retail Facilities Coordinator maintains the Facility program for Store Development and Retail teams and field. The Retail Facilities Coordinator serves as the primary operational contact for the field teams, in addition to assisting with new store openings closings and remodels. Works with cross functional teams to create processes and procedures that support business and operations.

 

Essential Job Responsibilities:

Operational Communication –

• Responsible for working with the retail field teams on store repairs and preventative maintenance issues and concerns.
• Maintain R & M budgets for stores and company. Review all proposals and emergency repairs and escalate as needed.
• React immediately to all store issues that are identified by cross functional teams; aid in the creation, communication, execution and follow up of effective action plans and manage continued tracking to ensure deadlines are met
• Be available for store emergencies which may fall outside of normal business concerns.

 

Assistance with Communication Tools –

• Update the and maintain the repair system website for all current store details and information
• Manage shipping accounts for field teams with store maintenance for location accuracy
• Keep store list up to date and send information out to cross-functional partners when changes and updates occur

 

Contributing to Retail Projects –

• Assist with the store openings with supplies, store set up in repair system and contribute to aligning logistics with calendars, partnering with the HR & Training teams to create organizational materials needed for distribution as needed for news staff
• Act as liaison with IT team to work on issues outside of the repair and maintenance program, as well as Loss preventions initiatives
• Aid in the preparation, execution and communication around special Retail events
• Assist as needed with ad hoc projects with all key stake holders

 

Retail Maintenance and Repairs –

• Manage repair and maintenance process: approve requests, complete tickets for external vendors and follow up to ensure jobs are completed
• Budget tracking and accountability for repair and maintenance
• Monthly PO & budget reconciliation

 

Support Retail Invoices –

• Reconcile EOM Retail Store repairs and outstanding proposals
• Assist with Retail invoicing (division credit card reconciliation, invoices for supplies, services and utilities) by defining the budget and challenging services, identifying areas of possible cost savings, suggesting improvements to ensure we stay in line with said budget

 

Maintain and Update Policy and Procedures for Retail –

• Provide quarterly and ad hoc updates to the Policy & Procedure and CBR (POS Software) manuals to ensure that best practices are documented and that they align with communication and directives
• Rewrite Lacoste operational policies as needed, and distributes guidelines to stores
• This includes the operations manual, promotional directives, incentives and frequent e-mail and telephone communications

Requirements/Qualifications:

• Strong retail experience with demonstrated understanding of the business from an execution point of view is required
• Needs to have corporate experience – either retail operations, or similar facilites management experience in retail
• Excellent communications skills, verbal and written
• Demonstrated excellence with facilities management is required; experience with budgeting/financial management is preferred
• Display a friendly positive attitude towards fellow associates and others – this position will have frequent interaction with all stores and corporate departments
• Capability to build and maintain relationships with all corporate support functions
• Knowledge of MS Office – Word, PowerPoint, Excel proficiency required
• Excellent organization and problem skills
• Excellent problem-solving skills with a high level of accuracy
• Extremely detail and service oriented
• Proficiency with Service Channel Facility Management System 

Core Values and Traits:

Play as One Team:

• Showing respect towards everyone
• Commitment for the team’s work and decisions

Play with Elegance:

• Striving for excellence
• Treating others with fair play and humility

Play by Daring:

• Having the courage to speak up, experiment and take initiative
• To explore new opportunities

Play with Tenacity:

• Constantly seek continuous improvement
• Learning from our failures

 

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

 

Equal Opportunity Employer:

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.

 

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