임무
This position oversees the Mid-Atlantic Region and requires frequent travel within the market.
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a really sign.
An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and the Kooples (http://mf-brands.com/).
The Regional Retail Manager oversees the operations, performance, and strategic direction of multiple retail stores within their assigned region. This role ensures that each location meets or exceeds sales goals, maintains high operational standards, and delivers exceptional customer experiences. The Regional Retail Manager acts as a liaison between corporate leadership and store teams, fostering alignment with company objectives while driving growth and efficiency.
Essential Job Responsibilities:
· Operational Leadership:
o Oversee the daily operations of retail stores in the assigned region, ensuring compliance with company policies, procedures, and brand standards.
o Monitor inventory levels, merchandising, and store layout to maximize sales and improve the customer experience.
o Conduct regular store visits to assess operations, provide coaching, and identify areas for improvement.
· Team Management & Development:
o Recruit, train, and develop store managers to ensure high-performance teams.
o Set clear performance goals for store leadership and conduct regular reviews to track progress.
o Foster a positive and collaborative work environment that aligns with company culture and values.
· Sales & Financial Performance:
o Analyze sales trends, KPIs, and other metrics to identify opportunities for revenue growth.
o Develop and implement regional sales strategies to achieve or exceed targets.
o Manage regional budgets, expenses, and resource allocation to ensure cost efficiency.
· Customer Experience:
o Champion a customer-first culture, ensuring all stores provide exceptional service.
o Address escalated customer issues and work with store teams to improve satisfaction and loyalty.
o Implement and monitor initiatives to enhance the overall shopping experience.
· Strategic Planning & Communication:
o Act as the primary point of contact between corporate teams and store leadership, ensuring consistent communication of company goals and strategies.
o Collaborate with marketing, merchandising, and operations teams to support region-specific initiatives.
o Provide insights and feedback from the region to inform corporate decision-making.
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Requirements/Qualifications:
• Education: Bachelor’s degree in Business Administration, Retail Management, or a related field preferred.
• Experience: 5+ years of retail management experience, including multi-store oversight.
• Proven track record in driving sales, managing budgets, and leading teams.
• Strong knowledge of retail operations, merchandising, and customer service principles.
Skills & Competencies:
• Leadership and team-building skills with a focus on coaching and development.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple priorities.
• Flexibility to travel frequently within the region.
Physical Requirements:
• Ability to stand, walk, and move around retail environments for extended periods.
• Comfortable lifting and moving light to moderate weights as needed.
Core Values and Traits:
Play as One Team:
• Showing respect towards everyone
• Commitment for the team’s work and decisions
Play with Elegance:
• Striving for excellence
• Treating others with fair play and humility
Play by Daring:
• Having the courage to speak up, experiment and take initiative
• To explore new opportunities
Play with Tenacity:
• Constantly seek continuous improvement
• Learning from our failures
At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.