Cross Cultures, Move As One
Labor
Join the Lacoste Team as our Retail Operations Intern!
Reporting to: Retail Operations Manager, UK & Ireland
Hybrid working: London office / home (3:2)
At Lacoste, we believe that everyone brings a unique touch to our collective spirit. Here, we are passionate teams, united by the same values. Together, we create memorable experiences for our customers by inspiring and connecting with them. Both universal and timeless, the brand brings together cultures and generations. Elevating the crocodile as a rallying sign, to grow, inspire, and make a lasting impact in the world of fashion and retail.
Your responsibilities:
- General & Retail Operations: Monitors retail estate compliance through internal platforms, providing clear monthly updates on Health & Safety and Security. Delivers confident communication to retail teams, both digitally and in person, and supports the planning and execution of key retail calendar events with a focus on Peak Season, H&S, and operational initiatives.
- Facilities Management: Acts as the key link between stores, partners, and external maintenance suppliers. Responds to and manages maintenance requests via the internal platform while escalating H&S, IT, and Security actions to the Retail Operations Coordinator.
- Health & Safety Supervision: Drives compliance across the retail estate by identifying, monitoring, and reporting risks to safeguard employees, customers, and the business. Oversees helpdesk reporting, compiling data on accidents, incidents, and security threats to ensure swift resolution and proactive prevention.
Why join Lacoste?
Working at Lacoste means…Representing an iconic brand that’s part of the MF Brands Group, alongside Aigle, Gant, and Tecnifibre, paving the way for exciting internal mobility opportunities Joining a team that values personal and collective development, where everyone is encouraged to grow and evolve Balancing passion and well-being, because we believe that everyone needs time to recharge Embracing our Durable Elegance approach – placing our products and value chain at the heart of our sustainability ambitions, with a mission to elevate them to environmental excellence. As well as fostering social inclusion by making equal opportunities a reality through impactful opportunities
Rewards & Benefits:
- Package: £25,396.80 per annum.
- Health & Wellbeing: Regular team activities (e.g. run club, yoga), Private Healthcare (optional), Employee Assist Programme with the Retail Trust
- Holidays: 25 days per year plus usual UK bank holidays and an additional 10 days each year to work remotely from abroad.
- Swag: up to 65% off Lacoste products
- Learning & Development: Continuous support on your learning journey from day one
- Parenthood: Enhanced family leave and pay from day one, paid Assisted Conception leave
- Extras: Social Committee events
- 1st step: Apply now and live the Lacoste candidate experience
- 2nd step: First call with the Talent Acquisition Coordinator
- 3rd step: Interview with the Retail Operations Manager
- 4th step: Accept the challenge and become a Lacoste teammate!
Perfil
Your profile:
- Share the same values: Play as One Team | Play with Elegance | Play by Daring | Play with Tenacity
- Organised & efficient: Demonstrated organisational skills with excellent time management and attention to detail.
- Positive problem-solver: Approaches challenges with a proactive, solution-focused mindset.
- Team player & motivator: Collaborative by nature, uplifting colleagues and embodying brand values in communication and teamwork.
- Tech-proficient: Confident using Microsoft Office (Excel, Word, PowerPoint) to deliver clear and professional outputs.
- Dynamic & flexible: Adapts easily to changing priorities, multitasks effectively, and thrives in a fast-paced environment.
- Strong communicator: Excellent written and verbal communication skills, with customer service or helpdesk experience as an advantage.