·       Coordinate, monitor and control export shipments directly between vendors, freight forwarders, customs brokers, and customers.

·       Ensure timely execution and visibility of shipments across multiple international markets.

·       Follow up proactively on transportation milestones, transit deviations, customs clearance, and delivery performance.

·       Participate in operational meetings with suppliers, freight agents, customs brokers, and clients.

·       Support issue resolution and escalation management related to transportation and logistics operations.

·       Maintain accurate shipment records, reporting, KPI tracking, and operational documentation.

·       Collaborate cross-functionally with other departments like customer service, planning, and commercial teams.

·       Identify opportunities for process improvement, operational efficiency, and service optimization.

Professional background:

• Bachelor’s degree in international Trade, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in international logistics, customs documentation, and foreign trade operations.
• Strong knowledge of international shipping processes, export documentation, and customs coordination.

Skills:

• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, reporting, and data analysis.
• Advanced English level (written and spoken)
• Exceptional attention to detail, strong organizational skills, and the ability to manage multiple concurrent shipments in a fast-paced environment.
• Business-result oriented with customers’ insights.
• Analytical and problem-solving skills.
• Assertive with communication and interpersonal relationships.

Technical skills:

• Experience in the textile, apparel, or manufacturing industry.
• Hands-on experience with Transportation Management Systems (TMS/OMS), ERP systems or international logistics platforms.

Specific requirements:

• Professional-level English proficiency (written and verbal); additional language skills are a plus.

Embody brand values: Joie de vivre, Authenticity, Elegance

Understand and embody brand values: Joie de vivre, Authenticity, Elegance

Embody company values: Collaborative, Accountable, Audacious, and Respectful

·       Understand and embody company values: Play as One Team, Play by Daring, Play with Tenacity and Play with Elegance.