General information
Organization
For Lacoste, Life is a Beautiful Sport!
With a vision to be the leading player in the premium casual wear market, the Crocodile brand is today present in 100 countries through a selective distribution network. Two Lacoste items are sold every second in the world.
As an international group gathering 10,000 women and men, Lacoste offers a complete range of products: apparel, leather goods, fragrances, footwear, eyewear, home wear, watches and underwear, all of them being elaborated in the most qualitative, responsible and ethical way.
One Team, One Voice, One Hundred Faces
Elevating elegance to a universal value that contributes to a more human & solidary society is Lacoste purpose.
So, are you up to the challenge?
Lacoste, play at your best.
For more information: https://corporate.lacoste.com
LACOSTE is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Reference
2021-78
Publication date
20/02/2021
Position description
Job title
Customer Service Analyst M/F
Contract type
Permanent contract
Contractual hours
Full-time
Job description
Purpose: Support markets and commercial orders follow up.
Main Activities:
- Provide direct markets communication, regarding orders (regional and worldwide).
- Ensure the service level of the OTA (on time availability).
- Deals with the freight forwarders, customs agents and main suppliers based on applicable incoterms.
- Ensure the invoicing flow with the shipping documents, as: packing lists, supplier invoice, certificate of origin, air way bill, and bill of lading.
- Prepare and execute the shipment plan with the supplier, based on the market’s needs.
- Responsible of the commercial order follow up, alert of potential risks, find better options of solutions, in order to mitigate the impact on deliveries delays.
- Support on market claims, and any order requirements.
Team Management: none.
Internal Relationship: working closely with involved areas in different platforms.
Profile
Professional background:
- Degree in Business Administration, Industrial Engineering, Logistics or related disciplines.
- 2+ years of experience in logistics activities or as a planner.
Technical skills: technical, practical and know-how of logistics affairs.
Skills:
- Analytical and problem solving skills.
- Assertive with communication and interpersonal skills.
- Excel: advanced
- English: advanced
Position localisation
Location
Ciudad de Panamá
Candidate criteria
Minimum level of education required
3- Bachelor
Minimum level of experience required
2-5 years
Languages
English (3- Advanced)
Requester
Position start date
22/02/2021
Create candidate area
